根据Staffing Industry Analysts近日发布的研究报告显示，通过高透明度和良好的沟通方式建立信任是内部员工为人才服务公司提供的首要建议。此外，内部员工还建议人才服务公司为员工提供更好的指导和培训，以及关心员工。

 

　　SIA战略研究副总裁兼报告Jon Osborne表示：“员工对该问题回答出的建议，也同样准确的回答了如何成为一名优秀的管理者。我不会为此感到惊讶，因为这些内容也构成了企业与员工之间的信任。”

 

　　报告中，人才服务公司的内部员工被问到两个开放式问题，分别是“组织中高效的领导者如何与员工建立信任?”和“如果你是企业高管，你会如何与员工建立信任?”

 

　　针对受访者的回答，SIA分析出了七项广泛的建议，包括以下四点：

 

　　l透明、开放并经常沟通：这是最多受访者给出的建议，他们认为建立信任的关键是坦诚。

 

　　l关心和指导：指导、培训和关心员工，以及在困难时期支持他们，有助于建立互信关系。

 

　　l与员工建立个人联系：信任最终要落实到个人，了解员工是谁以及他们想要的是什么。

 

　　l公平、公正、诚实和谨慎：这是一个基于糟糕的员工体验而来的“不要做”清单，例如“雇主不要偏心”等。 如果员工认为公司没有公平对待他们，他们就不会信任公司。

 

　　STAFFING FIRMS’ INTERNAL WORKERS PROVIDE MANAGEMENT TIPS: SIA

 

　　(Apr.12, 2019, /staffingindustry.com/)Transparency and communication are the top recommendations suggested by internal workers to build trust with their staffing firm, according to research recently released by Staffing Industry Analysts. Internal workers also recommend better guidance and mentoring, as well as caring about employees.

 

　　“What staff listed in response to this question is spot-on in terms of how to be a good manager,” said Jon Osborne, VP of strategic research and the author of the report. “It doesn’t surprise me that these are the kinds of things that also build trust.”

 

　　Staffing firms’ internal employees were asked two open-ended questions: “How do effective leaders within your organization build trust with employees?” and “If you were a senior leader, what would you do to build trust with employees?”

 

　　SIA’s analysis of the responses revealed seven broad recommendations, including the following four:

 

　　lBe transparent and open/communicate often: This was respondents’ top recommendation; a large part of establishing trust is simply being candid.

 

　　lBe caring and mentoring: Guiding and mentoring, caring about employees, and having their back when the chips are down helps to establish a bond.

 

　　lMake a personal connection with employees: Trust is ultimately personal; know who employees are and what they want on an individual basis.

 

 

　　lBe fair, just, honest and discreet: This was largely a list of “don’ts,” as in “don’t play favorites,” based on bad employee experiences. If employees think you aren’t treating them fairly, they’re not going to trust you.